TERMS + CONDITIONS

FIRST PURCHASE 10% OFF DISCOUNT T+Cs

As a thank you for joining the Grey and Wild family, we offer a 10% discount on your first purchase containing any full priced item/s. Note that this discount cannot be used on any discounted product, and cannot be combined with any other discount codes or offers. At the time of registration, the discount code will be emailed to you. The code MUST be applied at checkout for discount to be valid. Minimum purchase for discount to be valid - $50 NZD

SALE DISCOUNT CODES

Please apply code in the discount code area prior to purchase.  Please know our system is incapable of revising the order to include the code after the order is placed. We are sorry but we cannot partially refund orders that have not applied the code at checkout.  All  orders are subject to credit notes or exchange (unless no exchanges are specified as in the case of clearance sales) should the item require returning unless faulty as per the consumer protection act.

PREORDER SALES

From time to time, our ranges are offered for sale on preorder.  If you wish to order items already in stock as well, the order will only be sent when the preorder items arrive.  If you want the other items to be sent separately while you wait for your preorder styles to arrive, you will need to make two orders. 

If you receive free shipping on your order, the free shipping covers 1 shipment only. 

If you have made a combined order with exisiting stock and preorder items, you are welcome to ask for those existing items to be sent, however you will be charged the standard shipping rate for the second shipment.  Please email or call us if you have any questions regarding this, we are only too happy to organise something or discuss this with you.

 CUSTOMER INFORMATION

Please be assured that all the information you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent.

We may use the information that you provide to inform you of new goods and special offers via email. If you prefer not to receive these emails, please click the unsubscribe link at the bottom of any email you receive.

CREDIT CARD INFORMATION

At Grey + Wild, your personal online security is of the utmost importance to us. All orders are processed through a secure checkout system protecting sensitive information like your credit card number when it passes through the internet.