EXCHANGES + RETURNS

 

At Grey & Wild we are sure you will love your purchase, but we know that online shopping can be a little difficult at times, so we endeavour to make your experience as easy as possible. 

We want you to be 100% happy with your purchase.  If you change your mind about an item purchased or simply wish to return it, you are welcome to do so for a full refund or to exchange it for another product.  The only conditions applying to returns are as follows:
  
1. All returns must be unused and in their original condition (including all original         protective packaging). Shoes must be in the original box.
2. You must complete your return within 14 days of the date of your order.
3. You are responsible for arranging the return and all related costs.

Faulty goods as under the Consumer Guarantees Act can be returned for a full refund.  Return postage is at the expense of the consumer.

PLEASE NOTE:

Grey + Wild reserves the right to reject returns outside the 14 day return period, or items which are returned that are not in their original condition and/or packaging.